Business Continuity
Contour's Business Continuity Services help you develop a high-availability and disaster-recovery strategy to protect critical business functions. Contour has delivered hundreds of successful Business Continuity Service engagements through an end-to-end approach addressing people, processes, and technology.

Contour's Business Continuity Services will:

Ensure that your service levels meet requirements of business stakeholders.

Leverage the right mix of technology, processes, and people to recover the business from planned and unplanned outages.

Periodically monitor, manage, and report key program metrics.

Information Security Consulting
Contour's Information Security Consulting Services deliver an information security strategy that recognizes the interrelationship between people, data, and infrastructure, and protects both the information and the people who access it.  Gain the confidence to leverage information for business advantages wherever it is needed. Contour's information-centric approach secures your critical assets while easing the burden of compliance with internal and external mandates.  Leverage best practices, processes, and methods for assessing, designing, implementing, and supporting an information-centric security strategy. You will enhance the value of your enterprise information security program and strengthen your regulatory compliance posture.

Contour's Information Security Consulting Services deliver:

Strategic consulting:  Map business and regulatory requirements to policies, programs, and strategies to reduce risk and lower the cost and complexity of regulatory compliance.

Solution Consulting:  Solve your most complex and sensitive security challenges with our expertise in addressing requirements such as Payment Card Industry (PCI) Data Security Standard (DSS) compliance.

Design and Implementation:  Rapidly deploy and integrate the complete portfolio of RSA products into your enterprise IT infrastructure.

IT Service Management
Contour's IT Service Management Consulting optimizes your infrastructure processes, services, and management as you transition to service-based IT operations. IT Service Management Consulting improves your efficiency, service quality, and business agility by holistically addressing people, process, and technology issues.

With Contour's IT Service Management Consulting services, you'll benefit from:

Service-based tiered infrastructure:  Build a flexible, efficient, and service-based IT infrastructure by understanding application IT service requirements, building a service catalog and reference architecture, and assigning applications to appropriate tiers of service.

Process optimization:  Establish process-driven IT operations by leveraging best practices to delineate organizational roles and responsibilities, improve operational processes, and automate management reports and dashboards.

Policy-based information management:  Lower costs while meeting regulatory and business requirements by classifying data for applications, databases, and information sets. Assure service levels with role-based access, rules-based retention, and decision-support capability.

IT Service Management Consulting services build upon industry frameworks such as ITIL, augmenting them through best-practices methodologies and tools developed through years of engagement experience.