Contour Telecommunications solutions address the complex array of business and technical challenges facing today's converging wireline and wireless carriers. Our Telecommunications solutions help you to introduce new managed services quickly and profitably while lowering operational costs. The Telecommunications solutions also allow you to meet increasingly rigorous compliance requirements, manage your network and IT infrastructure end to end, optimize business processes, and handle increasing volumes of business and operational data.

KEY BENEFITS

• Network support - Manage all your IT assets to optimize support of converged fixed and mobile networks.
• Services - Create and deploy next-generation content-based services or managed services to generate revenue.
• Improved operations - Use best-in-class software tools to optimize IT and network resources, lower costs, and maintain your service level agreements.
• Automated service management - Maintain service availability across all infrastructure domains with real-time, accurate analysis of network root-cause faults and their business impact.

SOLUTIONS

Next-Generation Voice and Data Networks

• Continuous Data Protection (BURA) - Protect your business and operational systems from losing the transactional information needed to keep your business functioning.
• Contour NEBS Level 3 Certified Products - Create business continuity and reliable data storage for telecommunications central-office or mobile deployments–with DC-powered operation.
• Recovery Management - Integrate traditional and emerging technologies to protect and recover data quickly, easily, and reliably, according to its business value.
• Remote Replication - Replicate network and customer data held in geographically separated data centers so that master information files are kept up to date.
• Storage Consolidation - Maximize your investments in IT by consolidating systems supporting central office and mobile switching centers.

Value-Added or Next Generation Services

• Workstation Storage - Consolidate and manage Apple and Microsoft workstation storage to increase availability and reduce risk.

Business and Operational Support Systems (BSS/ OSS)

• Billing and Mediation Infrastructure - Store, protect, and replicate large volumes of data created by billing and mediation systems.
• Customer Care - Improve customer service and reduce churn by providing your customer care department with access to the latest information on bills, account plans, and marketing promotions.
• Data Center Consolidation - Reduce capital and operational expenses while maintaining service levels by consolidating your data centers and IT infrastructure.
• Managed Service for Telcos and ISPs - Generate revenue by leveraging the latest technology as managed services for your business customers.
• New Product Development - Optimize the workflows necessary to develop new products by implementing virtual project workspaces, a global content repository, and global collaboration processes.

Navigate Risk and Regulations

• Payment Card Industry (PCI) Compliance Solution in Telecommunications - Leverage Contour, RSA, and partner-supplied hardware, software, and services to meet PCI requirements.
• RSA enVision - Secure the information generated by network access events (firewalls, routers, etc.) by capturing, storing, reporting, and retaining security information for extended periods.