IT Consulting Services

improving business performance.

Strategic IT Priorities.

A business shouldn’t have to worry about technology as a hindrance when it should be focused on strategic growth. Your resources should do what they do best and focus on the core business goals. And yet, organizations face the daunting problem of ever more people to support and ever more complex networks to manage — with the simultaneous pressure to reduce costs while doing more with less. Many business leaders are tasked with managing explosive data growth, aging technology, and disaster planning while trying to balance time to focus on business innovation.

This is where Contour Data Solutions comes in. We provide flexible infrastructure solutions and Expert Services to meet the challenges of doing business in today’s data-driven economy. Our strategic data solutions are composed of best-of-breed technologies and expert integration, complemented with exceptional consulting services. We enable your company to address universal challenges such as tiered storage optimization, backup & recovery management, regulation compliance, specialized branch office solutions and virtualized infrastructures.

OUR STRATEGIC IT PRIORITIES

Contour speeds our customers’ digital transformation, empowering them to compete and succeed with software that reinvents the foundation of computing and mobile user experiences. Contour lets customers use any cloud they choose, end-to-end security solutions, and simple, secure digital workspaces, our data solutions and services enable customers to build exactly what they need, the way they need it for today and tomorrow.

Contour helps companies accomplish the key missions that move them forward, freeing them to shape an unlimited future. These key missions align with four strategic IT priorities: Modernize Data Centers, Integrate Public Clouds, Empower the Digital Workspace and Transform Security.

We help make it simple.

Let us handle your day-to-day IT management issues, while you focus on your core business capabilities, not IT.

Reduce the cost and complexity of managing data, improve business agility and leverage your company’s core asset – your data.

Businesses create and store different kinds of information about their customers, partners, and employees regarding their sales, assets, liabilities, IT systems, and business processes. Data Management consists of information that is critical for maintaining unique business insight and competitive advantages. However, some business data is irrelevant and does nothing more than clog IT infrastructure, adding cost and risk to the business. Maintaining a robust Data Management system while meeting an increasing number of compliance obligations only adds to the pressures that businesses face today

Contour provides increased intelligence, protection, and flexibility to help simplify the tasks involved in Data Management. We also simplify the infrastructure on which information resides while increasing the value of this information; however, this information requires IT departments to spend most of their resources managing the existing infrastructure. This challenge often translates into IT departments only being able to apply 20% of their resources to new business opportunities. In response, Contour has pioneered information lifecycle management (ILM) software along with our Implementation Services to help organizations store, manage, protect, and share information.

  • Store Intelligent storage frees up IT resources for increased innovation and lowered costs through Tiered Infrastructure, Storage Management, and Policy-based Movement.
  • Managed Resources management provides agility so that IT can capitalize on change instead of avoiding it through Modeling, Virtualization, and Orchestration.
  • Protect Information protection ensures that information is always an asset – never a liability – through Replication, Recovery, and Security.
  • Share Information sharing empowers the business to maximize the value of information through Collaborative Processes, Content Services, and Repository Services.

Contour Process:

  • In depth assessment of your existing environment and business requirements
  • Architecture and Design Workshop with your team
  • Products/Services implementations & migrations
  • Project Management
  • Test and Acceptance plan
  • Detailed documentation

Benefits:

  • Lower administration, storage, development and server costs
  • Minimize IT costs by consolidating systems while ensuring access to relevant data
  • Optimize resources by archiving data to low-cost storage
  • Achieve full regulatory compliance to avoid time-consuming audits

Helping businesses define the approach and implement the required resilience to protect your critical systems in the event of a disaster.

Contour Data Solutions has implemented and executed thousands of Disaster Recovery and Business Continuity solutions.  Contour delivers a comprehensive, integrated portfolio of DR/BC solutions that provide high availability, data protection and recovery services.

We work with your team to understand your business requirements and the impact of data loss so we can design a solution to minimize your Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs). Whether you’re looking for on-premise, cloud or a hybrid strategy, Contour will design and implement a custom solution to meet your needs.

Contour delivers the next generation of continuous availability for the always-on enterprise, providing business and enterprises of all sizes with the means to ensure availability for any application and any data sets.

Contour Process:

  • In depth assessment of your existing environment
  • Architecture and Design Workshop with your team
  • Products/Services implementations & migrations
  • Project Management
  • Test and Acceptance plan
  • Detailed documentation (DR Runbook)

Benefits:

  • Real-time, Continuous replication
  • Custom Recovery Point Objectives (RPOs) and Recovery Time Objectives (RTOs)
  • Efficiently utilize existing storage and network resources
  • Protect and provide granular level restores for application specific data from supported applications
  • Recover individual files or entire data centers with the click of a button
  • Analytics & Visibility with actionable insights for data management, operational performance and compliance
  • Option for fully managed Disaster Recovery and Business Continuity Services
  • Guarantees for meeting Recovery Time and Recovery Point Objectives

Businesses rely on their data and you can rely on Contour to ensure its always secure and always available.

The experts at Contour Data Solutions simplify the backup and recovery process.  We work with your team to understand your business requirements and the impact of data loss so we can design a solution to minimize your Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs). Whether you’re looking for on-premise, cloud or a hybrid strategy, Contour will design and implement a custom solution to meet your needs.

Reduce backup windows and recovery times by leveraging Contour’s Backup and Recovery Services. Contour delivers the next generation of availability for the always-on enterprise, providing business and enterprises of all sizes with the means to ensure availability for any application and any data, across on-premise, cloud and hybrid solutions.

Contour Process:

  • In depth assessment of your existing environment
  • Architecture and Design Workshop with your team
  • Products/Services implementations & migrations
  • Project Management
  • Test and Acceptance plan
  • Detailed documentation

Benefits:

  • Meet backup windows and recovery time objectives
  • Efficiently utilize storage and network resources
  • Protect and provide granular level restores for application specific data from supported applications
  • Recover individual files, entire databases, or complete systems
  • Analytics & Visibility with actionable insights for data management, operational performance and compliance
  • Option for fully managed backup and recovery services
  • Guarantees for meeting Recovery Time and Recovery Point Objectives

Strike the right balance between leveraging existing infrastructure investments and tomorrow’s leading-edge technology.

Whether you are setting up a new IT infrastructure, replacing an aging network or expanding network capacity, you can rely on Contour to provide the design and delivery skills required to transition from a legacy environment to a fully redundant, next generation solution.

Our Infrastructure Design and Implementation Services provide proven methodologies and best practices that accelerate your time to market so you can quickly see your return on investment.   These services deliver rapid, outstanding design, implementation, and integration services—in every engagement, in every location.  Contour gives clients access to field-tested experts with real-world experience.

Contour can help you design and implement a technology framework that provides maximum scalability and performance to support your business.  Through our proven process, we help customer design and deliver solutions in the following areas:

  • Network
  • Virtualization
  • Security
  • Data Storage
  • Hyper-Converged Infrastructure (HCI)
  • Backup and Recovery
  • Disaster Recovery and Business Continuity
  • End User Computing & Mobile Device Management
  • Software Defined Everything
  • Process and Compliance documentation for highly-regulated industry’s

Contour Process:

  • In depth assessment of your existing environment and business requirements
  • Architecture and Design Workshop with your team
  • Products/Services implementations & migrations
  • Project Management
  • Test and Acceptance plan
  • Detailed documentation

Benefits:

  • Rapid, customized solution design and deployment
  • Certified Engineers providing industry best practices and real-world experience
  • Digital transformation to propel your business forward
  • Create a collaborative and agile environment for users
  • Increasing employee productivity

Providing businesses with the framework for managing and controlling End User Computing (EUC)

The end user has become the focus of today’s digital workplace.  Individuals are now using multiple devices from various different locations with the expectation that their data is always secure and always available.  Contour has helped hundreds of organizations implement strategic EUC solutions that empower self-service to applications for greater flexibility, productivity, and cost savings.

Contour’s EUC solutions help you accelerate the transformation and management of your end user landscape leveraging well-defined frameworks, tools and solutions.

 

Contour Process:

  • In depth assessment of your existing environment and business requirements
  • Architecture and Design Workshop with your team
  • Products/Services implementations & migrations
  • Project Management
  • Test and Acceptance plan
  • Detailed documentation

 

Benefits:

  • Personalizing the end user experience
  • Enable transformation to the next generation workspace
  • Create a collaborative and agile environment for users
  • Increasing employee productivity
  • Identity Management
  • Compliance
  • Security
  • Application Management
  • Extensive device policy frameworks
  • Enterprise Mobility

Connecting consumers and devices to enable a digital world with robust analytics and easy access to data and applications.

Connecting everything drives positive business opportunities and results.  The pace of change in our world has never been more accelerated.  To thrive in today’s business world, organizations must have deeper insight and analytics on their customers’ so they can provide better products and services.

Leading companies are moving to digital business models that eliminate information silos and connect machines, assets, and people across the world, and they’re using intelligent networks to get there.

Contour provides a secure and scalable framework that includes remotes, dashboards, networks, gateways, analytics, data storage and security for a robust IoT strategy.

Industries affected by IoT:

  • Manufacturing
  • Transportation
  • Defense
  • Agriculture
  • Retail
  • Logistics
  • Banks
  • Oil, Gas, Mining and Utilities
  • Insurance
  • Connected homes and Smart Cities
  • Food Services
  • Hospital and Healthcare

Benefits of IoT:

  • Efficient resources utilization
  • Reduced human efforts
  • Lowers the costs increases productivity
  • Real-time marketing
  • Decision analytics
  • Better customer experiences
  • High-quality data

Contour Process:

  • In depth assessment of your existing environment and business requirements
  • Architecture and Design Workshop with your team
  • Products/Services implementations & migrations
  • Project Management
  • Test and Acceptance plan
  • Detailed documentation

Simplify and Automate Virtualization Management

To support business growth, consistent management and automation of the virtual data center is a critical first step.  Automating manual tasks frees time for IT teams to deliver more strategic value to the business.  Additionally, you need a solution that learns and adapts to your unique environment, and not something with a one-size-fits-all approach.  Virtualization Management enables the following:

  • Consistent Management
  • Automation and Control
  • Intelligent Operations and Predictive Analytics

Contour Process:

  • In depth assessment of your existing environment and business requirements
  • Architecture and Design Workshop with your team
  • Products/Services implementations & migrations
  • Project Management
  • Test and Acceptance plan
  • Detailed documentation

Benefits:

  • Reduced capital and operating costs
  • Minimized or eliminated downtime
  • Increased IT productivity, efficiency, agility and responsiveness
  • Faster provisioning of applications and resources
  • Greater business continuity and disaster recovery
  • Simplified data center management
  • Availability of a true software-defined data center

The Foundation for Contour’s Architecture

Contour enables enterprises to innovate freely in the clouds of their choice. Built on VMware’s industry-leading Software-Defined Data Center foundation which brings together best-in-class compute, storage, networking virtualization, and cloud management, our common operating environment lets you rapidly run, manage, connect, and secure apps across clouds and devices.



Fully Virtualized Infrastructure 

The software-defined approach extends industry-leading vSphere virtualization beyond compute to network and storage, making data center services as easy and inexpensive to configure and manage as virtual machines.



Delivered on a Flexible Mix of Private and Hybrid Clouds

Applications and services can be provisioned and run on both on-premises private clouds and secure infrastructure-as-a-service (IaaS) platforms, with seamless workload mobility across the hybrid environment. You can utilize virtually any hardware, minimizing the need for specialized infrastructure.



Governed by a Comprehensive Cloud Management Platform

Unified, policy-driven technology automates and manages IT services across heterogeneous clouds. Unlike legacy solutions, the platform is purpose-built to orchestrate the changing dynamics of software-defined workloads.



Customer-Ready Software-Defined Data Center Solutions

Designed to meet the needs of mission critical enterprise applications, this fully integrated, engineered, tested and validated solution will help you accelerate your transition to a Software-Defined Enterprise.



Security 

NSX embeds security functions right into the hypervisor. It delivers micro-segmentation and granular security to the individual workload, enabling a fundamentally more secure data center. Security policies travel with the workloads, independent of where workloads are in the network topology.



Application Continuity 

NSX abstracts networking from the underlying hardware and attaches networking and security policies to their associated workloads. Applications and data can reside and be accessible anywhere. Move workloads from one data center to another, or deploy them into a hybrid cloud environment.



Automation

NSX lets you treat your physical network as a pool of transport capacity, with network and security services attached to workloads using a policy-driven approach. This automates networking operations and eliminates bottlenecks associated with hardware-based networks.



Compliance 
NSX enables micro-segmentation and granular security of workloads in virtualized networks, isolating sensitive systems and reducing both risk and scope of compliance. Use NSX to help ensure and demonstrate compliant operations with many regulations such as PCI DSS, HIPAA, FedRAMP, SOC, CJIS, DISA STIG, and more.


Contour Process:

  • In depth assessment of your existing environment and business requirements
  • Architecture and Design Workshop with your team
  • Products/Services implementations & migrations
  • Project Management
  • Test and Acceptance plan
  • Detailed documentation


Benefits:

  • Reduced capital and operating costs
  • Minimized or eliminated downtime
  • Increased IT productivity, efficiency, agility and responsiveness
  • Faster provisioning of applications and resources
  • Greater business continuity and disaster recovery
  • Simplified data center management
  • Availability of a true software-defined data center

Helping organizations accelerate application deployment and delivery, by providing automated, on-demand application delivery, dramatically reducing IT costs through policy-driven, work-flow automation.

From implementing a hybrid WAN, to improving cloud-based application performance, to creating a dynamic security perimeter and rolling out a software-defined network; Contour makes it remarkably easy to build the WAN your business needs at the performance expect.

IMPLEMENTING A HYBRID WAN 

Say good-bye to traditional routing protocols and hello to savings of up to 50% of your WAN costs and an increase of up to 95% WAN throughput. Contour builds a foundation that allows you to combine disparate WAN networks—including MPLS, LTE, and internet links—into a single, high-performance hybrid WAN fabric.

IMPROVING CLOUD APPLICATION PERFORMANCE

Deploy cloud applications and SaaS across your enterprise in minutes and get instant application performance monitoring.

ESTABLISHING A DYNAMIC SECURITY PERIMETER 

Establish a dynamic network security perimeter based on contexts that include groupings of specific applications, users, and/or branch VLANs. Keep contexts secure without re-configuring the network, deploying new hardware, or changing the network topology.

ENABLING A SOFTWARE-DEFINED ENTERPRISE 

A software-defined enterprise (SDE) spans both the data center and the enterprise WAN, so you enjoy the same benefits in the WAN as you’ve come to expect in a SDDC. Reduce hardware costs and support more rapid network provisioning thanks to network virtualization.

 

Contour Process:

  • In depth assessment of your existing environment and business requirements
  • Architecture and Design Workshop with your team
  • Products/Services implementations & migrations
  • Project Management
  • Test and Acceptance plan
  • Detailed documentation

Benefits:

  • Centralized network provisioning
  • Holistic Enterprise management
  • Granular security
  • Lower operating costs
  • Hardware savings and reduced expenditures
  • Cloud abstraction
  • Guaranteed content delivery

Leverage Contour’s Contract and Renewals Management team for a better way to maintain and manage your IT support and maintenance contracts.

Contour can store all your contracts in one place through our Contracts & Renewals Management Services. Whether you manage a single hardware support contract or hundreds of hardware and software support contracts, Contour can help you manage these assets.

Contour has the most experienced, contract management specialists in the industry, making it easy for you to research, select, and execute the right contracts for your organizations.

Our experts can manage existing contracts, or help establish new ones that match your needs. We can also monitor each agreement’s expiration date, ensuring you are aware of key renewal dates to continue uninterrupted protection of your organization’s security, support, and compliance.

We can support your networks, servers, and storage to ensure you’re getting the right products, under the right agreement, which is readily available to you.

Contour contract and renewals management expertise extends to all software & hardware manufacturers, including major brands like DellEMC, Cisco, Microsoft, VMware and many more. From virtualization software to creative software, we have your various contractual needs covered.

Benefits:

  • In depth inventory assessment of your existing contracts
  • Selection of appropriate licensing programs to reduce cost
  • Evaluations and recommendations for step up options
  • Alignment of licensing choices to business needs and budgeting
  • Renewal management to ensure on-time renewals
  • Roadmap to accommodate your anticipated business changes
  • Reduction in license overage purchase
  • Improved compliance with software licensing contracts

Contact us today for more information on our Contract & Renewals Management Services!

Be prepared.  Prevent costly, and time-consuming inconsistencies that me be found during audits.

Compliance Documentation

Today’s industry standards require proper documentation of company policies and procedures for business process, sales processes, and IT process to name a few. Proper documentation is key to meeting today’s regulatory requirements and protecting your business from unnecessary work due to inconsistencies found during an audit.

Why Contour? 

Contour streamlines the documentation process by updating existing policies and creating new policies. We can work with you to effectively document your new business processes and quickly identify, outline, and finalize your policies and procedures to ensure your “regulatory readiness”.

Contour 3 D’s

Discover, Develop, Deliver

  • Standard Operating Procedures
  • IT controls assessment and measurement
  • IT governance
  • IT risk assessment / IT control benchmarking
  • IT audit training
  • IT internal audit outsourcing / co-sourcing
  • IT policy and procedure manual
  • ERP control and assurance
  • Data assurance

Features of Contour Compliance Documentation:

  • Accurate – verify the accuracy of your content
  • Accessible – ensure auditors and employees have quick and easy access to documents
  • Comprehensive – review documents to ensure they include all required content
  • Clear and user-focused – Make sure documentation is clear and employees understand what they need to do
  • Agile and adaptable – Create a process that enables you to quickly revise and update your documentation
  • Technology compatible – Centralize, organize and structure your content in ways that are compatible with existing systems
  • Standardized and scalable – Implement standards for how content is written, and provide everyone with training so documents are clear and user-focused

Welcoming you to the cloud with white-glove service.

Should you move to the cloud? By now, that question has long been answered with a resounding “yes.” Countless companies have begun transferring more and more workloads to the cloud to make themselves competitive in today’s market.

While the benefits of the cloud—agility, speed to innovation and lower IT costs – are clear, moving to the cloud can be a complex and disruptive to your business.  For this reason, companies need to understand what’s involved in the journey to the cloud, prior to jumping in head first.

Contour has helped hundreds of customers design and migrate from on-premise environments to robust cloud solutions.  Companies like a leading Credit Card Processing facility that wanted a hybrid cloud solution to handle hundreds of thousands of transactions every month.  Or a leading independent energy firm that’s creating a new cloud-enabled operating model to realize its strategic “as-a-Service” vision. Or an Alarm company that was able to save millions on its lease agreement, and contain increasing costs by transferring 90+ workloads and several terabytes of data to the cloud in just a few weeks.

Contour ConciergeServices enables our customers to create a comprehensive integrated Cloud Marketplace, Service Catalog and Management platform operated by Contour on behalf of our customers. This platform provides the following benefits:

  • Eco-System – The ability to manage and deploy cloud where it makes sense.
  • Security – by ensuring each Cloud Service is delivered to a consistent, pre-defined comprehensive security architecture and policy management system
  • Governance – by offering full transparency for Cloud Services consumption and costs across Multiple Clouds through a comprehensive analytics and reporting system
  • Cost Analysis – by offering consumption and financial metrics across multiple public and private cloud providers.

Our Mission is to offer: 

  • A self-service customizable Marketplace and Service Catalog
  • Integrated Automation and Orchestration engine providing dynamic service on-boarding, provisioning, lifecycle management and analytics
  • An API Manager providing simple API integration, access, management and control
  • A Dynamic Analytics platform providing consumption and financial information with consolidated metrics across providers and services, fueling functionality that “learns” from analytics to help make recommendations
  • Federated Security Authentication, Authorization and Policy Management
  • Flexible consumption models and financing options

Contour Cloud
Contour’s cloud services allow organization’s internal IT to focus on strategic business alignment rather than day-to-day operational functions. Whether taking advantage of Contour’s Dedicated Private Cloud (DPC), Virtual Data Center (VDC), Public Cloud or a Hybrid offering, Contour acts as an extension of your team.

Our Advantages

Comprehensive solution consultation and design services to meet your particular project objectives

Converged infrastructure solutions offer organizations sophisticated IT infrastructure options

Maximize physical resources with virtualization solutions

Strong vendor relationship support expedited implementation and installation services

Transform and simplify IT environments with efficient data storage management solutions

The Contour team identifies customers’ business goals, budget constraints, and technology integration issues to develop a winning strategy.

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